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How to delete an offline device on the MERCUSYS App

This Article Applies to:
MW302R MW325R MR60X MW300RE MW306R MR30G AC10 MR70X MR80X Halo H32G Halo H60X ME50G ME1500X ME30 ME20 ME10 MB110-4G MB112-4G MB130-4G MB230-4G MB115-4G MB260-4G ME12 Halo H25BE MR25BE MB135-4G MB235-4G MB520-5G

Sometimes, you may see many offline devices on the Mercusys app and want to delete them; here are the detailed instructions.

Step 1. Click on the Online Clients on Network page in the Mercusys App; you will see both online clients and offline clients.

The network page and the client list.The online clients list and the offline clients list.

 

Step 2. Tap and swipe the offline client to the left that you want to delete, and then tap Delete.

 

The client list with the block button and delete button, and clear all offline clients.