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- FAQ
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- MERCUSYS End-of-Life Policy
- MERCUSYS End of Life Products
- What can I do if cannot Find the Host Network When Setting up Mercusys Range Extender?
- What can I do if my Mercusys Range Extender is unable to detect 5GHz wireless network of my main router?
- Troubleshooting guide of no internet access with Mercusys Wireless 4G LTE Router working as 3G/4G Router Mode
- What should I do if I cannot install the driver of Mercusys Network Adapter in Windows computer?
- What should I do if the Mercusys network adapter is not working properly in my computer?
- How to Use the Ping Command
- Why cannot the adapter detect the 5G Wi-Fi of my router?
- How to check driver version of Mercusys adapters and system information of your computer
- How to troubleshoot if your computer goes to a blue screen when installing Mercusys wireless adapter
- How to find dump file to analyze BSOD problem caused by installing driver
- How to get into Windows safe mode
- What should I do if internet connection is slow when the device is connected to Mercusys Powerline Adapters?
- What should I do if connection is not stable when the device is connected to Mercusys Powerline Adapter?
- What can I do if I can't have Internet connection after connected to powerline adapter？
- The internet connection is unstable or suddenly stops working when connected to the Halo network
- Troubleshooting: Slow Internet Speed with Halo Devices
- Why is my satellite Halo unit not getting the same speed as the main Halo?
- How to setup Parental Control on Halo App
- How to change the owner account on Halo App
- Frequently Asked Questions for PoE Auto Recovery
- How to place your Mercusys wireless router for optimal reception and performance
- What should I do if my internet connection is slow?