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How to delete an offline device on the MERCUSYS App

This Article Applies to:
MW301R MW305R MW325R MR20 AC12 AC12G MR60X MW300RE MR30G MR50G AC10 MR62X MR70X MR80X MR90X MR27BE MR47BE Halo H30G Halo H50G Halo H60X Halo H70X Halo H80X Halo H90X Halo H47BE ME50G ME30 ME20 ME10 MB110-4G MB112-4G MB130-4G MB230-4G MB115-4G MR25WBE MR37BE ME12 Halo H27BE Halo H25BE MR85X Halo H85X MR25BE MB135-4G MB235-4G Halo H37BE MB520-5G

Sometimes, you may see many offline devices on the Mercusys app and want to delete them; here are the detailed instructions.

Step 1. Click on the Online Clients on Network page in the Mercusys App; you will see both online clients and offline clients.

The network page and the client list.The online clients list and the offline clients list.

 

Step 2. Tap and swipe the offline client to the left that you want to delete, and then tap Delete.

 

The client list with the block button and delete button, and clear all offline clients.