Security Advisory
At MERCUSYS, customer security comes first. That’s why we work diligently to ensure that our products include the highest level of security features, with firmware and hardware that protect customers and their devices from the latest threats.
To ensure that vulnerabilities are not maliciously exploited, MERCUSYS will not announce security vulnerabilities and details until fixes are made.
This Contact info is ONLY for reporting Product Security or Vulnerability issues.
Security engineers and other technical experts can refer to the following information to submit feedback about our security features. Your information will be handled by our network security engineers. MERCUSYS will endeavor to respond to the report in 3-5 working days.
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Contact Information |
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Email address |
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Template |
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PGP Public Key |
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MERCUSYS will need to obtain detailed information about the reported vulnerability to more accurately and quickly begin the verification process. We strongly recommend submitting a vulnerability report according to the template we provide above.
MERCUSYS supports encrypted messages using Pretty Good Privacy (PGP)/GNU Privacy Guard (GPG) encryption software.
MERCUSYS will endeavor to respond to the report in 3-5 working days.