FAQ - Welcome to MERCUSYS
- Support
- FAQ
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- How to select a preferred signal source for Satellite Halos on the MERCUSYS App
- Is the Signal Source for Satellite Halos Selectable on the MERCUSYS App?
- Getting to know your MERCUSYS App
- Accessibility support for MERCUSYS App
- How to login to the MERCUSYS Range Extender's web management page when HTTPS is enabled?
- How to mount Your MERCUSYS Pan & Tilt Camera to a wall
- How can I get the invoice for my Camera Care subscription?
- Camera Care Cancellation and Refund
- Information related to the Camera Care free trial
- How to control MERCUSYS camera by Google Home with voice commands
- How to control MERCUSYS camera via Amazon Alexa with voice commands
- How to use the Alexa Announcement feature of the MERCUSYS Camera
- What’s the Pano feature on the MERCUSYS camera and how to use it
- Simultaneous Camera Viewing on the MERCUSYS app
- How to install an SD card for my MERCUSYS camera
- How do I turn on or off activity notifications on my mobile device?
- How do I configure MAC Address Clone on my MERCUSYS Router?
- How to position my MERCUSYS camera for optimal performance
- How to set up Patrol Mode on MERCUSYS cameras
- How to update firmware of MERCUSYS cameras in MERCUSYS app
- How can I change the device name, device icon and location in MERCUSYS app for my smart cameras
- How can I find the IP address of my MERCUSYS camera
- How to remove my MERCUSYS camera when it is offline
- How to reset my MERCUSYS camera