Click to skip the navigation bar

How to change DNS server settings on my Halo

Cet article s'applique à:
Halo H47BE Halo H90X Halo H80X Halo H70X Halo H60X Halo H50G Halo H30G Halo H27BE Halo H25BE Halo H85X Halo H37BE

Introduction

You can change DNS server settings on your Halo system through the MERCUSYS App. You may need to do this to use a preferred DNS provider or to resolve network issues in a specific environment. This guide walks you through both the WAN and LAN DNS change options.

If you have a MERCUSYS wireless router instead of a Halo system, see How to Change DNS servers on the MERCUSYS wireless router

Requirement

1. Make sure the latest version of the MERCUSYS App is installed on your phone.

2. Connect your phone to the Halo's Wi-Fi network.

3. Close the MERCUSYS App if it is already running in the background.

4. Relaunch the MERCUSYS App.

Note: DNS settings can only be changed through the MERCUSYS App when your phone is connected to the Halo's Wi-Fi network and you are signed in with the owner account. The Halo must be running in Router mode to access these settings.

Configuration

1. Launch the MERCUSYS App, Tap More on the MERCUSYS App, then click on Advanced > IPv4.

Display the more settings and the advanced option is highlighted. Display the advanced settings and the IPv4 option is highlighted.

2. Tap Internet connection type, disable Obtain DNS Automatically, type in your preferred DNS server settings, then click on Save.

Note: For reliable performance, we recommend using 8.8.8.8 for the Primary DNS and 1.1.1.1 for the Secondary DNS. 

Display the IPV4 settings, ignore ping from WAN button, internet connection type, Ip address, subnet mask, default gateway, primary DNS, and secondary DNS. Display the IPV4 settings, ignore ping from WAN botton, internet connection type, Ip address, subnet mask, default gateway, primary DNS and secondary DNS. Display the WAN settings, with the internet connection type option, obtain DNS automatically button, primary DNS, and secondary DNS.

3. The new DNS settings will take effect automatically.

Display the IPv4 settings, ignore ping from WAN botton, internet connection type, Ip address, subnet mask, default gateway, primary DNS and secondary DNS.

4. If your Halo doesn't allow you to change the DNS on the WAN, you may try to change the DNS on the LAN instead.

Go to MERCUSYS App > More > Advanced > DHCP Server page to set the DNS server manually, and click on Save to save the settings.

Display the advanced settings and the DHCP server option is highlighted. Display the DHCP server setting, start IP, end IP, default gateway, primary DNS, secondary DNS and the save button on the top right.