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How to delete an offline device on the MERCUSYS App

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Sometimes, you may see many offline devices on the Mercusys app and want to delete them; here are the detailed instructions.

Step 1. Click on the Online Clients on Network page in the Mercusys App; you will see both online clients and offline clients.

The network page and the client list.The online clients list and the offline clients list.

 

Step 2. Tap and swipe the offline client to the left that you want to delete, and then tap Delete.

 

The client list with the block button and delete button, and clear all offline clients.