- How to log into the web-based interface of the MERCUSYS Whole Home Mesh Wi-Fi router
- How to find the Model number, Serial number and Hardware version on a MERCUSYS device
- How do I delete my MERCUSYS account?
- How to Configure MAC Clone on MERCUSYS Whole Home Mesh Wi-Fi Router if it fails to connect to the internet?
- Fail to setup the main Halo of MERCUSYS Whole Home Mesh Wi-Fi Router
- Fail to setup the Satellite Halo of MERCUSYS Whole Home Mesh Wi-Fi Router
- Can I use Halo with my existing router?
- How many Halo units can I add to my Halo mesh network?
- What can I do if I forget my password of Halo account?
- Why do my clients fail to connect to the Halo Wi-Fi when Fast Roaming is enabled?
- How to check the associated/link speed on a client
- How to setup Parental Control on Halo
- Why is my satellite Halo unit not getting the same speed as the main Halo?
- Troubleshooting: Slow Internet Speed with Halo Devices
- The internet connection is unstable or suddenly stops working when connected to the Halo network?
- How to extend guest network when there is a switch between Mercusys Halos
- Is the Signal Source for Satellite Halos Selectable on the MERCUSYS App?
- Getting to know your MERCUSYS App
- General questions about Ethernet backhaul feature of Halo
- Can Halo Mesh and EasyMesh products work together?
- What can I do if my MERCUSYS device keeps rebooting itself?
- Troubleshooting Guide of DDNS function on MERCUSYS Wi-Fi Router, 5G/4G Router or Halo
- What can I do if I fail to access mwlogin.net?
- Why isn’t my Wi-Fi as fast as advertised?
- Why is a device displayed as an unknown device on the MERCUSYS App?
- Why don’t my clients roam to the nearest Halo unit?
- General question about the Wi-Fi range of Halo
- Main Halo solid red light
- Satellite Halo flashing red light
- Certain clients fail to connect to Halo Wi-Fi
- All clients fail to connect to Halo Wi-Fi
- What if I cannot connect to Halo default Wi-Fi when setting up main Halo?
- What if I get error “we couldn't find your Halo” when setting up main Halo?
- What if I get error "Unable to connect to the Internet" when setting up main Halo?
- What should I do If my device is connected to the Halo’s Wi-Fi but has no Internet access?
- What should I do if only some of websites cannot be accessed on Halo network?
- Why are my Halo units/clients showing offline on MERCUSYS App
- What can I do if the MERCUSYS App shows “Let's Begin” while Halo is working well?
- What to do if I cannot manage my Halo network remotely?