AC12G(EU)_V2.20_1.11.3 Build 251013(Multi-language)
2026-01-15
Modifications and Bug Fixes:
1. Fixed the bug that causes PPPoE dial-up failure in certain case.
2. Fixed some EasyMesh-related bugs.
3. Enhanced system stability.
AC12G(EU)_V2.20_1.11.2 Build 250206(Multi-language)
2025-10-24
Modifications and Bug Fixes:
1. Optimized CWMP feature. 2. Fixed the bug that WPA2/WPA3-Personal encryption doesn't take effect. 3. Enhanced system stability.
AC12G(EU)_V2.20_1.11.1 Build 230317(Multi-language)
2025-10-24
Modifications and Bug Fixes:
1. Added the EasyMesh function. 2. Added the SIP ALG function. 3. Optimized the CWMP function. 4. Optimized the IPv6 function.
AC12G(EU)_V2.20_1.11.0 Build 220826(Multi-language)
2025-10-24
Modifications and Bug Fixes:
1. Fixed the bug that device name in blacklist on the Web page is inconsistent with APP. 2. Fixed the bug that device name in client list is displayed as Unknown in AP mode. 3. Optimize Quick Setup on APP.
- How to configure the MERCUSYS Wireless Router as a wireless Access Point
- Why port forwarding feature is not working on my router?
- How to log in to the web management page of MERCUSYS Wireless Router
- What should I do if internet speed is slow when the device is connected to the Mercusys router?
- What should I do if I cannot access the internet through Mercusys Wi-Fi router?
- What should I do if my SSID disappeared of Mercusys router?
- Changing channel and channel width on a MERCUSYS Wi-Fi router
- What should I do if internet connection is not stable when the device is connected to Mercusys router?
- What should I do if only one specific device cannot work with Mercusys router?
- How to find the Model number, Serial number and Hardware version on a MERCUSYS device
- How to upgrade a MERCUSYS device to the latest firmware
- How to change wireless settings of a Wi-Fi router on MERCUSYS app
- How to setup MERCUSYS Wi-Fi Router on the MERCUSYS App
- How to setup Parental Controls on MERCUSYS Wireless Router using the MERCUSYS app
- What if I fail to log into my MERCUSYS product on MERCUSYS App?
- How do I delete my MERCUSYS account?
- How to find the firmware version on a MERCUSYS device
- What can I do if I forget my password of MERCUSYS account (MERCUSYS ID)?
- How to check the associated/link speed on a client
- How to Change the DNS servers on the Mercusys wireless router
- Troubleshooting: Unstable connection on the MERCUSYS router
- What should I do if my internet connection is slow?
- How to place your Mercusys wireless router for optimal reception and performance
- Port forwarding: how to set up virtual server on MERCUSYS Wi-Fi router?
- How to create a network for guests on the MERCUSYS Wi-Fi Routers
- How to set up MERCUSYS Wi-Fi Router via the web management page
- What can I do if I forget the password of my cloud account bound to the MERCUSYS wireless router?
- How to connect to a wireless network of MERCUSYS router
- How to register a MERCUSYS cloud account for my MERCUSYS wireless router to manage it remotely
- How to set up System Time of the Wi-Fi Routers
- How to set up Remote Management on the Wi-Fi Routers
- How to find or change the wireless password on the MERCUSYS Wi-Fi router
- How to find network passwords on Windows, Mac, and phones
- How to remove network profile or forget network on Windows, Mac, phones
- How to set up Wireless Schedule on your MERCUSYS Router
- What is the MERCUSYS Smart Connect feature, and how can it be enabled?
- How to create Static Routing on MERCUSYS Routers
- How to set up MERCUSYS DDNS on MERCUSYS Wireless Router
- How to configure IPTV function on MERCUSYS router
- What if I fail to sign up or activate the MERCUSYS ID?
- How to delete a network on the MERCUSYS App
- How to make Xbox online games run smoothly by UPnP
- How to make applications free from port restriction by DMZ
- How to find your MERCUSYS Router’s IP address
- How to configure PPTP/L2TP VPN connection on your router
- How to choose the right MERCUSYS product for your internet service
- How to unbind the MERCUSYS account (MERCUSYS ID)
- Should I use Dynamic IP or PPPoE?
- How to use firmware recovery when your MERCUSYS Router becomes brick
- How to collect system log of MERCUSYS App
- How do I configure MAC Address Clone on my MERCUSYS Router?
- Getting to know your MERCUSYS App
- Can Halo Mesh and EasyMesh products work together?
- What If I fail to establish EasyMesh network using MERCUSYS EasyMesh devices?
- What can I do if my MERCUSYS device keeps rebooting itself?
- Troubleshooting Guide of DDNS function on MERCUSYS Router or Halo
- How to set up an IPv6 Internet connection on the MERCUSYS Wi-Fi Router
- What can I do if I fail to access mwlogin.net?
- What should I do if fail to upgrade the firmware of my MERCUSYS Router?
- What should I do if only some of websites cannot be accessed on MERCUSYS Router?
- General questions about EasyMesh
- What should I do if the WAN port light is off or there is an error message “WAN Port Unplugged” on the MERCUSYS router webpage?
- What should I do if I cannot access the Internet through MERCUSYS router?
- Why isn’t my Wi-Fi as fast as advertised?
- Why is a device displayed as an unknown device on the MERCUSYS App?
- What's VPN Passthrough?
- What can I do if my deivce cannot find my wireless networks?
- Why do I receive a "We Noticed a New Login" email?