MERCUSYS Honored for High Customer Satisfaction 2026, Expands Smart Security Portfolio with MC545D

The recognition reflects MERCUSYS' continued commitment to delivering simple, reliable, and user-friendly connected experiences.

 

Düsseldorf, Germany – September 23, 2026 — MERCUSYS has been honored with the “High Customer Satisfaction 2026” distinction by the German Institute for Product and Market Evaluation (DIPMB), marking another recognition of the positive experiences and trust we continue to build with customers.

For MERCUSYS, customer satisfaction goes beyond product performance. It comes from making connected technology reliable, intuitive, and easy to use in everyday life — a commitment at the heart of Simply Connected.

As we continue to expand across home networking and smart security, this recognition reinforces our focus on creating technology that makes connected life simpler.

 

Bringing Simply Connected to Smart Security

Following our recent showcase at IFA 2026, the MC545D Dual-Lens Outdoor Security Camera is the latest addition to the MERCUSYS smart home portfolio.

Designed to provide broader outdoor visibility without adding complexity, the MC545D combines a fixed-angle lens with a pan-and-tilt lens, allowing users to monitor two areas simultaneously and reduce blind spots around entrances, driveways, gardens, and other outdoor spaces.

 

Both lenses capture footage in crisp 2K resolution, while integrated color night vision helps deliver vivid and detailed images even in low-light environments.

 

Key features include:

• Dual-Lens 2K Monitoring: A fixed lens and a pan-and-tilt lens provide two simultaneous views for broader outdoor coverage.
• AI-Powered Tracking: Intelligent detection identifies moving targets, while the pan-and-tilt lens can automatically follow and track the subject.
• Active Deterrence: Red and blue warning lights can be triggered upon motion detection to help deter unwanted visitors.
• Flexible Connectivity and Outdoor Durability: Support for both Wi-Fi and wired Ethernet enables flexible installation, while an IP65 weather-resistant design is built for outdoor environments.
• Simple App Control: Through the MERCUSYS app, users can view live feeds, receive real-time alerts, communicate through two-way audio, and store footage locally on a microSD card or via cloud storage.

 

With the MC545D, MERCUSYS continues to extend the Simply Connected experience from home networking into smart security — combining capable technology with straightforward everyday use.

 

About MERCUSYS

MERCUSYS is committed to making home networking and security as natural to use as electricity. Easy to start, simple to manage, and reliable every day.

Guided by this belief, we turn advanced technology into intuitive, dependable experiences that support your connected life.

Since entering the global market in 2015, MERCUSYS has served over 50 million households across 90+ countries and regions, backed by global operations, R&D, and manufacturing. By keeping complexity within the technology and leaving simplicity to the user, we aim to deliver trusted connectivity for lasting peace of mind.